Industry
Cybersecurity
Client
Timeframe
2024-
Role
google chrome security
Helping Chrome desktop users gain clearer control over their search settings and preventing unwanted "search hijacking" by improving the extension confirmation dialog.
problem
Users experience "search hijacking" where extensions change their search settings without clear consent, leading to frustration.
opportunity
Improve user control and awareness by enhancing the extension confirmation dialog for Default Search Extensions (DSEs).
solution
Introduce a new UI with radio buttons in the confirmation dialog, forcing users to make an explicit choice for their search engine.
user benefit
Chrome desktop users installing DSEs will have clearer control over their search settings, reducing unwanted changes.
outcome
The project aimed for a 30% reduction in search hijacking and increased user awareness, fostering trust.
Who'd I work with?
Senior UX Designers, UX Researchers, UX Writers, Product Managers, DPMs, A11y Analysts
